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delivering client feedback

How to deliver criticism and feedback without upsetting your clients

December 14, 2018

What do researchers, ticket inspectors and debt collectors have in common? When it comes to doing our jobs, we’re not always the most popular people in the room. As researchers, we know the value of honest feedback but it’s often difficult to present findings to clients without worrying that we’ll alienate or upset them. After… [Read More]

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Vogl & Blake Research Consultants

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Vogl & Blake acknowledge Aboriginal and Torres Strait Islander peoples as Australia's First People and Traditional Custodians and recognise their continuing connection to lands, waters and communities. We acknowledge the sorrow of the Stolen Generations and the impacts of colonisation on Aboriginal and Torres Strait Islander peoples. We also recognise their continuing culture with all its resilience, strength and pride.