By Gillian Vogl Empathy is viewed to be an important quality for good human relationships. It is also seen to be essential for carrying out good qualitative research. As researchers, we need empathy to build a rapport/connection with our research participants. In this blog I unpack what is meant by empathy and provide reasons why… [Read More]
Blog
Carrying out ethical research
By Gillian Vogl Whether you are a small business, academic or not-for-profit, it is easy to convince yourself when you are doing participant centred research that you are doing a good thing. You are placing the person at the centre of the research and ensuring that a product, service, or program is easier for a… [Read More]
Benefits and Barriers of Strength-based Approaches
By Hannah WiseResearcher at Vogl & Blake Research Consultants Strength-based practices have been an increasing topic of conversation at Vogl & Blake lately, particularly due to its relevancy to vulnerable communities and inclusive practices. During recent user experience projects, research participants have shared personal experiences that raise questions about the theory vs application of strengths-based… [Read More]
Create more options by challenging assumptions.
By Aiva JokelaStrategy and Transformation, Vogl & Blake Research Consultants My most humbling and expensive learning experience came many years ago when I was promoted to my first managerial role. After a few weeks in the new role, reality set in, along with a slight panic. There were so many challenges, I didn’t know where to start. Staff were resigning and I… [Read More]
Practising Inclusive Design: Three Guiding Principles
By Dylan Hensby (UX Research and Design) The relationship that humankind has with technology is constantly evolving. One area in particular is how we interact and use technology. There is a growing focus on using design to improve these interactions (and the experiences that surround them) to make them as seamless as possible. However as… [Read More]
Are you solving the real problem? Why empathy matters.
By Dylan Hensby. UX Research & Design at Vogl and Blake Research Consultants. Empathy is an important part of life. It’s how we understand and relate to one another. However, when it comes to businesses or large organisations, there is a risk that empathy can get left behind. It’s very common to assume that the… [Read More]